Thankyou for visiting our custom cushion pads page. We offer a variety of cushion pads in different sizes and colours. We have the fixed sizes of Pallet cushion pads, available as Seat and Back, seat only, Back only, Half seat and Half back options with a choice of 10 Waterproof covers, these fixed sized pallet cushions are specifically designed for Pallet Cushions for your Garden and outdoor furniture. To view our selection of pre-cut Pallet Cushion PadsPallet CushionsWe also offer fixed sizes of Bench pads again available as Seat and Back, Seat only, Back only, Half Seat and Half Back options with a choice of 10 Waterproof covers, these are specifically designed for for benches and Garden furniture. To view our selection of Pre-Cut Bench Cushion PadsBench Pads We have now created a new page for Custom Cushion Pads, so that our customers can have their Pads cut to their desired size for whatever purpose they require them for.

Please Note: It is very important that you read through this page as it includes instructions and explains the process involved.

STEP 1. Dimensions Required

Before ordering, please measure the area where the pads are to be used to the nearest Centimetre. We can only accept measurments in Centimetres. You will need the Length (B) and Width (A). As our Pricing Structure for the complete cushion pad is based on the 'Surface Area', you would need to calculate the surface area which is WIDTH (A) x LENGTH (B). You would need to do this for every pad that you need, please make a note of the surface area together with the length and width.

As an example we will use a pad with dimensions 100cm x 63cm x 9cm and require 4 quantity.

 


STEP 2. Thickness of the Foam

On The product page, you will see various drop down menus, on the drop down menu titled Cushion Pad Thickness CM:, please select the foam thickness you require for your pad. We currently offer three Thicknesses of foam 3cm, 9cm and 13cm.

From the above example we would select 9cm as the Cushion Pad Thickness.


STEP 3. Surface Area

On the Next drop down 'Surface Area', please select the appropriate surface area of your pad, which is calculated by multiplying the length of the pad by the width in Centimetres. If your surface area is between a range, for example, 4225cm and 4356cm, please select the higher range.

PLEASE NOTE: All orders will be checked on receipt, if your surface area is Smaller than the dimensions you have entered, your order will be automatically rejected and a refund issued, also an email will be sent out to you to let you know that the order was rejected due to this.

From the above example, our surface area for one pad would be 100 x 63 = 6400cm, we would select 6400cm for the 'Surface Area'.


STEP 4. Dimensions

On the two Dimensions tabs, please ENTER the exact dimensions (Length and Width) of your Pad to the nearest centimetre. This information will be used to cut your pad to size and cover the pad with the waterproof covering.

From the above example we would select 100cm for Length and 63cm for Width.

PLEASE NOTE: All orders will be checked on receipt, if your surface area is Smaller than the dimensions you have entered, your order will be automatically rejected and a refund issued, also an email will be sent out to you to let you know that the order was rejected due to this.


STEP 5. Quantity

In the quantity tab, please ENTER the number of Pads you require that fit the above dimensions and surface area.

From the above example we would select quantity 4, and ADD TO CART.


STEP 6. Repeat Steps 1-5 For Additional items.

Once you have entered, all the information and added your item to cart, you can repeat steps 1-4 for additional items that have different dimensions for. Once you have entered all you requirements then click on Shopping CartShopping cart symbol in the top right corner and then click onVIEW CARTSymbol, this will take you to your Basket, where you will be able to see everything you have ordered.


STEP 7. View Cart, Checkout and Pay.

Once you click on view cart, you will be able to see everything that you have ordered, please double check, the surface area, dimensions and quantity that you have ordered. If you need to make changes please click on 'Change' or if you need to change quantities then please change them in the quantity box. The Cart will automatically update to reflect the changes you have made. Once you are happy with your selection, click on Checkout and proceed to the payment page.

IMPORTANT - MUST READ

As mentioned previously, All orders will be checked on receipt, if your surface area is Smaller than the dimensions you have entered, your order will be automatically rejected and a refund issued, an email will be sent out to you to let you know that the order was rejected due to this and we will advise you the surface area that is required to be selected based on your dimensions. We have carefully calculated the prices of the finished item, delivered to your doorstep based on the surface area that is why choosing the right surface is important to avoid the order being rejected and delivery being delayed.

Delivery

As these are custom orders, we cannot ship them out on the day we receive the order. Please note the Following:

  • All orders for custom pads received before 1pm are sent to the Foam Cutters at 1:30pm
  • The Foam Cutters, will then cut the foam to your desired specifications and send them back to us the following day
  • Once we have received the Cut Foam, we will get the waterproof covering cut, stitched and ready for packing
  • The items will be packed and labeled for shipping
  • This process before being dispatched can take upto 3 working days and then the delivery time, which could be bewteen 2-3 working days.
  • We Will not be able to accept PRIORITY delivery for the custom pads. If you do select priority delivery for these then, we cannot dispatch these on a NEXT DAY basis until we have received the Foam Back and completed the Pads.

Please allow 1-2 day margin for any unforseen circumstances that may occur during the process.

To Recap:

  • Day 1:     You Place Order before 1pm, the request for foam cutting sent to Foam Cutter on the same day
  • Day 2:     Pre-cut foam received from Cutter, order sent to factory floor for waterproof cutting and covering
  • Day 3:     Items checked and prepared for Shipping - Items dispatched.
  • Day 3-6:   Items being delivered by couriers to your doorstep. If PRIORITY is selected then Day 4 would be a delivery day.

Returns Policy for Custom Pad

As these are custom pads, cut and made to your specifications, we are unable to offer returns and refunds and are therefore Non-Refundable for these unless the fault directly lies with us. As a result of this, we ask, again, to please ensure that the measurements that you have stated are accurate and to the nearest Centimetre.

Colours Available for Custom Cushion Pads

Listed below are all the colours available that we do for the custom pads. All Waterproof, 4oz Nylon. Clicking on them will take you to its respective page.

Green Grey Red Pink Yellow Orange Royal Blue Navy Blue Purple Black